Livewell-labs.com provides its services to you subject to the following terms. If you visit or shop at Livewell-labs.com, you accept these terms. Please read them carefully.
All products are shipped USPS, they will go out within 24 hours of placing your order. International orders may take 3-4 weeks to reach the customer.
All orders, unless noted otherwise, will be shipped DHL, United States Postal Service Priority International or Express Mail International. Tracking numbers will be given but remember tracking information will not be available until after the package is delivered. Shipping rates are subject to adjustment based on international locations.
You are liable for any taxes or duties that may apply. We will not collect taxes or duties from you. It is your responsibility to look into your country/local policies of taxes and duties, and to abide by those. It is your responsibility to know if your country's Customs Department permits the shipment of our products and what the duties or tariffs may be upon delivery. We can not provide a refund for the shipping of any package if you refuse it or if it is refused by customs due to regulations and taxes or duties. If the order is seized by customs for any reason and is not returned to us, we cannot issue a refund.
LiveWell-labs.com offers a refund (minus shipping expenses) for up to 365 consecutive days after your purchase date. We accept unopened bottle returns within one year of purchase.
Bottles that have been opened, used, partially used, or had their security seals broken adhere to a separate return guideline. Returns on opened or used bottles are limited to two bottles, per product, per order. We are unable to refund more than two opened bottles per order number.
We will allow one refund transaction per product order (specific to that particular product), per household, under our one year money-back guarantee. We reserve the right to approve or deny refund orders that relate to a product previously returned, or if any return is deemed excessive.
There is a non-negotiable 15% return processing fee deducted from the total refund amount that you will receive once the return is approved, product shipped back, and processed fully by us.
Simply send the product back to:
675 N 2800 W #101
Lindon UT 84042
Once the product(s) and/or product order is received the refund will then be processed.
When you visit Livewell-labs.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, and software, is the property of Livewell-labs.com and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Livewell-labs.com and protected by U.S. and international copyright laws.
License and Site Access
Livewell-labs.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Livewell-labs.com This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Livewell-labs.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Livewell-labs.com and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Livewell-labs.com our name or trademarks without the express written consent of Livewell-labs.com. Any unauthorized use terminates the permission or license granted by Livewell-labs.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Livewell-labs.com so long as the link does not portray Livewell-labs.com or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Livewell-labs.com logo or other proprietary graphic or trademark as part of the link without express written permission.
Use of this Site is at Your Sole Risk.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LIVEWELL-LABS.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. LIVEWELL-LABS.COM DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM LIVEWELL-LABS.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LIVEWELL-LABS.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
No Resale or Distribution
Orders may only be placed on this website by individual consumers and corporations purchasing products other than for resale. Any resale or distribution of products purchased on the website is strictly prohibited.
Site Policies, Modification, and Severability
Collection of Personal Information
Livewell-labs.com requires users to input personal information to access these features on the site:
- Placing an Order
- Contact Form
This site’s registration forms require users to give us contact information (including your name, email address, postal address and telephone number). Your contact information is stored within our customer database, to track your order. Occasionally, your email address may be used, only by us, to provide you with exclusive offers and special deals on our products. Your personal information will NEVER be sold or shared with any other parties.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. As is necessary, we transmit the entire credit card number to the appropriate credit card company during order processing. Your credit card information is NOT stored on our servers, and is not made available to any other parties.
LiveWell Labs does not do any wholesale or distribution of any kind. Any other business selling LiveWell Labs is not authorized and in direct violation of these terms and subject to legal implications.
SMS Terms and Conditions
Please read these terms and conditions carefully. By checking the box to sign up for one or more text messaging programs, you expressly consent to receive non-marketing and marketing text messages from LiveWell including text messages made with an autodialer, at the telephone number that you provide. You may opt-out of these communications at any time, and consent to receive marketing text messages is not required to purchase any goods or services.
LiveWell and its service providers may use an automatic telephone dialing system (“autodialer”) to deliver LiveWell text messages to you. LiveWell text messages are intended to provide you with information about the status of your order, reminders for refill ordering and occasional promotions.
Message and data rates may apply to each text message sent or received in connection with LiveWell text messages, as provided in your mobile telephone service plan, in addition to any applicable roaming charges. LiveWell does not impose a separate fee for sending LiveWell text messages.
Carriers are not liable for delayed or undelivered messages. Supported carriers may change from time to time, but currently include AT&T, T-Mobile, Verizon Wireless, Sprint, Nextel, Boost, Alltel, US Cellular, Metro PCS, and Cellular One, among others.
LiveWell will send out a maximum of 5 text messages per week
Opt In Instructions
You may opt in within the order process by checking the box that states Receive occasional offers and news via text message within the order process of the LiveWell
Opt Out Instructions
To stop receiving text messages, text STOP or UNSUBSCRIBE to the number from which you received the last text message.
To receive help, text HELP to the last message you received. Someone from the LiveWell’s customer care team will reach out to you within 3 business days. You may also call our customer care team at (866) 949-7799.
Changes to Terms and Conditions
LiveWell may revise, modify, or amend these SMS Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to LiveWell’s website. You agree to review these SMS Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive LiveWell text messages will indicate your acceptance of those changes.
Disclaimer of Warranties
To the extent permitted by law, we make no representations or warranties regarding the service, applications or content that you receive from us, and disclaim any warranties or representations, express or implied, including any warranties of merchantability or fitness for a particular use. This service offered to the public by provider could include inaccuracies, other errors or may not function in the manner you anticipated. Furthermore, we are not responsible for circumstances beyond our control, including, without limitation, acts or omissions of others or acts of god. We do not promise error-free service. We will not be liable for any delays in the receipt of any SMS messages as delivery is subject to the effective transmission from your network operator.
Limitation of Liability
To the fullest extent permissible pursuant to applicable law, we are not responsible and will not be liable for any damages of any nature, including without limitation any incidental, special or consequential damages (such as lost profits or lost business opportunities), punitive damages or attorney’s fees.
Except as otherwise provided herein, your use of this service under this agreement is governed by the laws of the State of California.