Terms and Conditions

Livewell-labs.com provides its services to you subject to the following terms. If you visit or shop at Livewell-labs.com, you accept these terms. Please read them carefully.

SHIPPING POLICY

All products are shipped USPS, they will go out within 24 hours of placing your order. International orders may take 3-4 weeks to reach the customer.

International
All orders, unless noted otherwise, will be shipped DHL, United States Postal Service Priority International or Express Mail International. Tracking numbers will be given but remember tracking information will not be available until after the package is delivered. Shipping rates are subject to adjustment based on international locations.

You are liable for any taxes or duties that may apply. We will not collect taxes or duties from you. It is your responsibility to look into your country/local policies of taxes and duties, and to abide by those. It is your responsibility to know if your country's Customs Department permits the shipment of our products and what the duties or tariffs may be upon delivery. We can not provide a refund for the shipping of any package if you refuse it or if it is refused by customs due to regulations and taxes or duties. If the order is seized by customs for any reason and is not returned to us, we cannot issue a refund.

REFUND POLICY

LiveWell-labs.com offers a refund (minus shipping expenses) for up to 365 consecutive days after your purchase date. We accept unopened bottle returns within one year of purchase.

Bottles that have been opened, used, partially used, or had their security seals broken adhere to a separate return guideline. Returns on opened or used bottles are limited to two bottles, per product, per order. We are unable to refund more than two opened bottles per order number.

We will allow one refund transaction per product order (specific to that particular product), per household, under our one year money-back guarantee. We reserve the right to approve or deny refund orders that relate to a product previously returned, or if any return is deemed excessive.

There is a non-negotiable 15% return processing fee deducted from the total refund amount that you will receive once the return is approved, product shipped back, and processed fully by us.

Simply send the product back to:

LiveWell Labs
Returns Dept.
1453 W 40 S
Lindon UT 84042

Once the product(s) and/or product order is received the refund will then be processed.

ELECTRONIC COMMUNICATIONS

When you visit Livewell-labs.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, and software, is the property of Livewell-labs.com and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Livewell-labs.com and protected by U.S. and international copyright laws.

LICENSE AND SITE ACCESS

Livewell-labs.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Livewell-labs.com This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Livewell-labs.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Livewell-labs.com and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Livewell-labs.com our name or trademarks without the express written consent of Livewell-labs.com. Any unauthorized use terminates the permission or license granted by Livewell-labs.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Livewell-labs.com so long as the link does not portray Livewell-labs.com or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Livewell-labs.com logo or other proprietary graphic or trademark as part of the link without express written permission.

USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LIVEWELL-LABS.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. LIVEWELL-LABS.COM DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM LIVEWELL-LABS.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LIVEWELL-LABS.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

NO RESALE OR DISTRIBUTION

Orders may only be placed on this website by individual consumers and corporations purchasing products other than for resale. Any resale or distribution of products purchased on the website is strictly prohibited.

APPLICABLE LAW

By visiting Livewell-labs.com, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Livewell-labs.com.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, posted on this page. These policies also govern your visit to Livewell-labs.com. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these terms shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining term.

PRIVACY

Livewell-labs.com regards your online privacy as an important and serious matter. We have created this privacy policy in order to demonstrate our commitment to this issue. The following discloses our information gathering and dissemination practices for Livewell-labs.com.

As Livewell-labs.com continues to develop we may add new features, change the type of information we gather or the method by which it is gathered. We will adjust this privacy policy to reflect any future changes, and notify users of any personal information we are requesting. Please review this policy for changes from time to time, and contact us if you have any questions.

COOKIES

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. We use cookies ONLY to keep track of your purchase information while you are conducting a transaction during an individual session.

COLLECTION OF PERSONAL INFORMATION

Livewell-labs.com requires users to input personal information to access these features on the site:

This site’s registration forms require users to give us contact information (including your name, email address, postal address and telephone number). Your contact information is stored within our customer database, to track your order. Occasionally, your email address may be used, only by us, to provide you with exclusive offers and special deals on our products. Your personal information will NEVER be sold or shared with any other parties.

SITE SECURITY

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. As is necessary, we transmit the entire credit card number to the appropriate credit card company during order processing. Your credit card information is NOT stored on our servers, and is not made available to any other parties.

WHOLESALE DISTRIBUTION

LiveWell Labs does not do any wholesale or distribution of any kind. Any other business selling LiveWell Labs is not authorized and in direct violation of these terms and subject to legal implications.